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What happens next

One of us reads it — there is no support tier and no bot in front of the inbox. You get an answer within one business day, and if it turns out to be a bug you get the issue it became.

Explaining the problem out loud is half of debugging it. Write it the way you would say it to the duck.

What people write about

All three go to the same address. Saying which one it is up front saves a round trip.

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Tell us the organisation and roughly how many people. Local use in the browser needs no account — this is for cloud storage, sharing and the MCP server.

Send a failure case

What the model did and what you expected instead. An exported JSON of the model is the fastest route to a fix, and it never leaves our inbox.

Discuss a project

A new digital product, a complex integration or an AI-powered workflow. Tell us what you want to build and where you are starting.

Prefer the editor first? Open Viaduct, then mail us the ugly parts of your architecture.